Privacy Policy

Last updated: 2026-06-01

This Privacy Policy explains how Elektrokomplektas, UAB ("we", "us", "our"), operating the website smw.lt, collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Lithuanian law.

1. Controller

Elektrokomplektas, UAB
Kaunas, Lithuania
EU VAT: LT000000000
Contact: [email protected]

2. Data We Collect

When you submit an inquiry through our contact form, we collect:

Name and company name
Email address
Phone number (if provided)
Message content and quantity requested

We also collect technical data automatically: IP address, browser type, pages visited, and timestamps. This data is collected via server logs and may be processed by Cloudflare (our CDN provider).

3. Purpose and Legal Basis

Responding to inquiries — legal basis: legitimate interests (Art. 6(1)(f) GDPR)
Order processing — legal basis: performance of a contract (Art. 6(1)(b) GDPR)
Security and fraud prevention — legal basis: legitimate interests (Art. 6(1)(f) GDPR)

4. Data Retention

Contact form submissions are retained for 3 years for business correspondence purposes. Technical server logs are retained for up to 90 days. We do not retain personal data longer than necessary for the stated purposes.

5. Third Parties

We use the following sub-processors:

Cloudflare, Inc. — CDN, DDoS protection, SSL termination. Data processed in the EU/EEA where possible. See Cloudflare Privacy Policy.
FormSubmit.co — email forwarding for contact forms. No data is stored after delivery.

We do not sell, rent, or share your personal data with any other third parties for marketing purposes.

6. Your Rights

Under GDPR, you have the right to:

Access — request a copy of the data we hold about you
Rectification — request correction of inaccurate data
Erasure — request deletion of your data ("right to be forgotten")
Restriction — request we limit processing of your data
Portability — receive your data in a machine-readable format
Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies

This website uses only essential technical cookies required for functionality (e.g., language preference). We do not use analytics cookies or advertising tracking pixels. No consent banner is required for strictly necessary cookies under ePrivacy Directive Article 5(3).

8. Security

All data is transmitted over HTTPS (TLS 1.3). Our servers are hosted in the European Union. We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction.

9. Complaints

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt) or your local EU supervisory authority.

10. Changes

We may update this policy. Significant changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of our website constitutes acceptance of the updated policy.